Privacy Policy

Terranova Interaction ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This privacy policy (the "Policy") describes how we collect, use, disclose, and protect the personal information of our website users ("you" or "your"). By using https://terranovainteraction.com, you are consenting to the data practices described in this policy.

Data Collection and Use

We collect personal information that you voluntarily provide to us when you use our Website. This may include, but is not limited to, your name, email address, postal address, phone number, and any other information that you choose to provide. We collect this information for the purpose of providing services, identifying and communicating with you, responding to your requests/inquiries, and improving our services.

Data Processing and Storage Consent

By using our Website and providing us with your personal data, you are giving your consent to us to process and store your personal information for the aforementioned purposes. You acknowledge that such processing is necessary for the performance of the contract between you and our organisation, and therefore, your consent is deemed to have been provided for any reasonably necessary use of your data for these purposes.

Information Sharing and Disclosure

We do not sell, rent, or lease your personal information to third parties. Your data may be shared with our trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Terranova Interaction and they are required to maintain the confidentiality of your information.

Storage and Security

We take all reasonable precautions and implement necessary safeguards to protect your personal data. We follow industry best practices to protect the personal information submitted to us, both during transmission and once it is received. We strive to use commercially acceptable means of protecting your personal information; however, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Access to Your Information

You have the right to access, amend, or delete your personal information at any time. If you would like to do so, please contact us using the information provided below.

Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy policies or practices on these websites. We encourage you to read the privacy statements of each website that collects personal information.

Changes to this Privacy Policy

We will occasionally update this privacy policy to reflect company and customer feedback. We encourage you to periodically review this policy to be informed of how we are protecting your information.

Contact Information

Terranova Interaction welcomes your questions or comments regarding this Policy:

Terranova Interaction Pte. Ltd.

Address: 261 Waterloo Street, #03-36, Waterloo Centre, Singapore (180261)

Registration no.: 202230907W

Email address: contact@terranovainteraction.com

By using our website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Website.

Thank you for choosing Terranova Interaction.